Service & UX Designer
Over the past decade, I've partnered with more than 50 organizations to navigate ambiguity, align around shared goals, and create meaningful experiences at the intersection of complexity, collaboration, and action.
Selected Experience
2015–2019
Service & Interaction Design Specialist
Partnered with 50+ organizations across industries — aviation, telecom, energy, government — to navigate complexity through service design, experience strategy, and organizational change.
Service Design · Experience Strategy · Org Change
2019–2021
Experience Designer
Led enterprise design engagements, facilitated executive workshops, and drove UX improvements for large-scale aviation platforms serving aircraft owners and operators globally.
Enterprise UX · Service Blueprinting · Workshop Facilitation
2022–2024
Senior UX Designer
Joined as the first design hire at an AI-powered Contract Lifecycle Management platform. Established UX standards, interaction patterns, and reusable components during rapid growth.
Product Design · AI/ML UX · Design Systems
I'm always open to new conversations — about design, hard problems, or what's next.
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